Case Study - Medical Profession - Orthopaedic Surgeon
 
Description
  • Orthopaedic Surgeon specialising in hip and knee replacements conducts long-term research on the patient's health after the operation using annual surveys.
  • Data is then analysed and graphed for use in research papers and presentation to peers.
  • Approx 1600 patients are involved in the study.
Challenge
  • Prior: no system in place.
  • To manage the process of distributing and receiving back patient survey forms.
  • To manage the process of data entering the survey form results
  • To analyse the survey data based on varying criteria eg operation type and length of time since the operation.
  • To manage the follow up on patients who have not returned forms.
  • The system has to ignore patients who are deceased or don?t wish to participate in the study.
  • Provide the ability to add new studies if required.
 
Solution The Custom Made Software Company Solution 
 
 
  • An easy to use system for surgery staff to maintain
  • To be able to track every survey form in the system.  Each survey form is numbered and bar-coded.
  • To be able to reprint and re-send any form if required.
  • Simple data entry screens to prompt the user.  Possible values reduce the chance of data entry errors.
  • Data to be easily aggregated and exported to a statistical package for analysis. 
  • The ability to scan the forms and automatically add the survey data.

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Participation rate has significantly improved since inception as a result of the system prompting followups.
 
Benefits:
 
Saves time
An easy to manage, customised system is in place.
Builds practice
Surgeon maintains close contact and interest with past patients. Participation rate has significantly improved since inception as a result of the system prompting followups.
 
Patient responses are monitored for significant changes in their condition and are contacted appropriately.
Builds surgeons credibility
Simple customised software system ensures data is easily accessible for further analysis and presentation to national and international conferences. 

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